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Questions
& Answers
Select from the following topics :
If you do not find an answer to your question here, please contact
us.
Q
Why
would you want to lock your desktop?
A
For
alot of reasons, namely security, but a couple of uses would be:
- To disable access
to your files whenever you do not want to "Log-off"
your system.
- To prevent someone
from bypassing the Windows Logon screen, by pressing the "ESC"
key.
Q
I
Installed GateKeeper Pro and I wanted to remove it, but I did not
find an UnInstall icon in the Start Menu. How do I remove it?
A
To
remove GateKeeper Pro you may either download
the
new installer and once installed, click the Uninstall GateKeeper
Pro icon in the coralsoftware folder. Alternately, if you choose
to manually remove the program follow the instructions below:
- Open
Regedit and delete the following key from the registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices\GateKeeper
Pro"
- Open
Windows Explorer and delete the following directory: "C:\Program
Files\coralsoftware\gatekeeper"
- You
may restart your system if you want but it is not neccessary.
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Q
What
is a PID?
A
A "PID"
( Process Identification ) is essentially a tracking number for
a program that is running. The OS uses this PID, and other methods,
to communicate with a program. One such use is to be able to tell
a particular PID or process, to close. Traditionally, PID is seen
more in UNIX and other POSIX-type OSes.
Q
When
I select Processes why doesn't it display the CPU, CPU Time and
Memory Usage information? All I see is the Process and the PID.
A
Win9x/ME
because of their intended usage were not designed to need/provide
this info. We are currently working on ways of implementing these
features as well as others to increase the functionality of these
OSes. Check the BETA section of the Downloads page frequently for
updates towards this increased functionality.
Q
Why
is it not possible to get the CPU usage meter into the system tray
instead of the Memory usage, as the NT one does? Will It be implemented
in the future?
A
We chose
the Memory usage graph for the System Tray after the majority of
our BETA testers requested this feature. In a future release, the
CPU usage or Memory usage graph in the SytemTray options setting
will be a feature that will be added.
Q
When
I Double-Click on the Task Manager icon in the System Tray the program
disappears from the tray, but does not popup anywhere. When I open
another instance of the program, I see both instances of Task Manager.
Whats wrong?
A
In some
instances Task Manager forgets what its current state is. This bug
has been corrected in the newest BETA version, which is available
for download at the Downloads Page.
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Q
What
are the best settings for RamWatch?
A
The
best settings will vary from system to system. We use different
settings for RamWatch depending upon how we are using the system
that session, but we generally recommend setting the optimize mark
at around 10 percent for most users.
Q
What
do all the settings in RamWatch mean?
A
Here
are the various settings in RamWatch and what they are for:
- Optimize Mark:
when your Available RAM falls below this percent then, if AutoOptimize
is selected from the settings menu, RamWatch should try to free
the amount specified in the "Amount to Free" slider.
- Amount to Free:
this is the percent of your Available RAM that you want, if AutoOptimize
is selected from the settings menu, RamWatch to try and reclaim
from the system.
- Refresh Button:
this button will manually try to free RAM specified above. NOTE:
This only works if your available RAM is less than the "Optimize
Mark".
- Apply Button:
this is to save the changes to the "Optimize Mark" and
"Amount to Free" slider values to RamWatch's configuration.
- Minimize to
Tray: This selection, in the Settings Menu, allows the program
to place an icon in the System Tray ( where your clock is located
in the lower right-hand side of the task bar) and enables operation
of a few functions from the same.
- Startup in System
Tray: This selection, in the Settings Menu, allows the program
to load an icon into the System Tray area instead of taking up
space on the task bar.
- Auto Optimize
Memory: This selection, in the Settings Menu, allows the program
to check your amount of free RAM and your autoconfiguration settings
and optimize your RAM if it needs it based on those settings.
This settings is intended for unattended operation of the program.
Q
Whenever
if set the "Optimize Mark" slider to a value above blank
, I receive a message that says "Optimization Limit Exceeded!
The Limit should be set to 64% or Less. The remaining 36% is typically
used by Windows for system processes. You may experience undesirable
results." . What does this mean and is it safe to proceed with
setting?
A
The
message you see is mostly geared towards users with less than 64
MB of RAM. For most systems above that if you want to proceed with
your setting the system should be able to remain stable. If "AutoOptmize"
is selected you may notice frequent optimization sessions, which
in turn will slow down the system due to CPU usage. In either case,
whether above or below 64 MB of RAM, you may still use the setting,
but again note that some undesireable or instability issues may
arise.
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Q
When
I run the setup for the Supporting Files, I receive an Error message
that says "Cannot open file MSVCRT.DLL!" . What is this
error message?
A
This
and similar messages from the Support Files PAK, are caused by the
installer trying to overwrite an existing copy of MSVCRT.DLL when
it is in use. We have found that even though the installer quits
at this MSVCRT.DLL , the required Runtime files are installed and
all of the current downloadable software from our site will function
properly. This has been corrected in the Support Files installer,
which is also named pak1.exe and available at the same url for download.
.
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